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How 82lottery Handles Your Personal Data

At 82lottery, your personal data belongs to you — we collect only what we need to operate your account securely and process payments via UPI, Paytm and PhonePe.

Data collected only as neededUPI & Paytm transactions encryptedYour right to access or delete dataNo third-party sale of personal dataIndia-based account protections apply
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82lottery How 82lottery Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request access to the data we hold, ask for a correction, or raise a concern about how your information has been used, our privacy team is available around…

Email Privacy Team Send a written request to our dedicated privacy address. Include your registered mobile number or UPI handle so we can locate your account record without delay and action your request promptly.
Live Chat Support Open the live chat window inside your 82lottery account dashboard at any hour. Our agents can log a formal privacy query on your behalf and escalate it to the data team within the same session.
In-App Help Desk Navigate to Settings then Privacy in the 82lottery app to submit a data-access or deletion request directly. Submissions go straight to our compliance queue and receive a tracking reference by return.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply layered security controls to every piece of data we hold — from the moment you enter your Paytm number at registration through to the point a withdrawal lands back in…

Encryption in Transit and at Rest

All data moving between your device and our servers travels over TLS 1.2 or higher. Stored account records — including linked UPI handles and Paytm numbers — are encrypted using AES-256 at the database level, so raw credentials are never readable in plain text.

Cookie Usage and Consent

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. We do not place advertising trackers or sell cookie data to third parties. You can clear or block cookies through your browser at any time without losing your account.

Account Access Controls

Two-factor authentication is available for every 82lottery account — we send a one-time code to your registered mobile number before allowing a new device to log in. Unusual login locations trigger an automatic security alert to your email address on file.

Data Retention Periods

We keep active-account data for as long as your account remains open plus a further period required by applicable Indian financial regulations. After that window closes, personal data is deleted or anonymised in our systems — no indefinite archiving of inactive records.

Who Sees Your Data

Only our payments processor, identity-verification partner and internal compliance staff access personal data — and only to the extent required to carry out their specific function. We do not share your information with advertisers, data brokers or any unrelated third parties.

Requesting Changes or Deletion

You may request a full export of your account data, a correction of any inaccuracy, or a deletion of your record at any time. Submit via in-app Settings or the privacy email address; we confirm receipt within 48 hours and complete the action within 14 working days.

Privacy Policy — Frequently Asked Questions

The questions below cover the situations Indian account holders ask about most — from what data we hold to how quickly we can delete it. If your query is not answered here, use the live chat or privacy email to reach our compliance team directly.

We collect your full name, mobile number, email address, date of birth and payment identifiers such as your UPI handle or Paytm-registered number. We also log your device type and IP address at login to detect unauthorised access attempts.

Transaction data is shared only with our regulated payments processor, solely to complete the transfer. It is not sold, rented or passed to advertisers. PhonePe and Paytm receive only the data their own systems require to route the payment.

We retain account records for the period required by applicable Indian financial and anti-fraud regulations after closure. Once that period expires, personal data is either permanently deleted or anonymised so it can no longer be linked back to you.

Yes. Submit a data-access request through in-app Settings under Privacy, or email our privacy team with your registered mobile number. We acknowledge within 48 hours and deliver a full export of your record within 14 working days.

Use the Privacy section in the 82lottery app, the live chat agent or our privacy email address. State whether you want a correction or full deletion; we confirm receipt immediately and complete the request within 14 working days as per our standard process.

We use session cookies to maintain your login state and preference cookies to remember lobby settings. No advertising or cross-site tracking cookies are placed. You can disable cookies in your browser settings — your account data and history are unaffected.

Our privacy practices are consistent for all accounts. Access to 82lottery services depends on local law and is available where local law permits. If your state or territory has specific data-rights requirements, those rights apply in full alongside this policy.

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